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Volunteer Information

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How to become a volunteer:

Thank you for your interest in becoming a volunteer for the Humane Society of Broward County. We value our volunteers and appreciate all of the time they so selflessly dedicate to helping our shelter and the animals in many different positions.

The process for becoming a volunteer is as follows:

  • First step is to send an email to volunteer@hsbroward.com to express your interest in either our foster programs or our volunteer positions. These positions are for adults 18 and over.
  • You will receive an email back with information on the volunteer program in general, and the positions that are currently available along with the days and times so you can see which position would interest you and if the available openings work with your schedule. We ask that you provide three choices in the event your first choice has been filled. Not all positions are available at all times, but the list is updated when a position has vacancies.
  • Both foster and shelter volunteer orientations are offered monthly via Zoom meetings. Once your desired position request is received, you will be sent a confirmation email that locks in your position and provides access codes to the orientation. Attendance is mandatory and is the first step for any volunteer position in our shelter.
  • After attending the orientation, you will be sent a link to the volunteer application and a mandatory multi-state criminal background check authorization. A donation of $30 will be required to cover the cost of the background check, uniform shirt, access badge and lanyard.
  • When the completed application is received, the Director of Volunteer Services will process the information in our volunteer database, and then contact you when information is complete and the criminal background check is returned clear.
  • Foster applications will then be routed directly to the program manager.
  • For shelter positions, you will be contacted by your department’s supervisor for training, or scheduled for on-the-job training. Each position varies. Training may take place on a day other than your regularly scheduled day.

Once training is complete, you’re ready to start your exciting journey as a Humane Society of Broward County volunteer.

Jump to Positions:

Court Ordered Community Service

To fulfill court ordered community service hours, you must be at least 18 years of age. You must also complete a community service application prior to initiating service. The Humane Society of Broward County does not accept all court-ordered offenses and reserves the right to deny a request for court ordered community service hours. Click below to download the community service application. You may fax your completed community service application to (954) 989-3991 or send via email to bansell@hsbroward.com.

Download Application

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Teen Volunteer Opportunities

We receive numerous requests daily from parents and their animal-loving teens who hope to earn their service hours for school at our shelter. As much as we’d like to invite everyone to be a part of our programs, we do have limited availability, and some of our programs do fill up quickly. Here are some options to consider:

  1. Teen Foster Programs: We offer two foster programs through our shelter where teens and a parent team up to care for pets in their home. Both the teen and parent must attend a foster orientation and the adult will be the registered volunteer. While working with their parent, the teen will earn hours for every day a shelter pet is in their home when they take an active role in their care. We ask for a 6-month minimum commitment, taking at least three groups of foster pets in that time. Hours will accumulate and be granted after the third set of fosters is returned to the shelter. Email volunteer@hsbroward.com to learn more.
  2. Teen Animal Care Volunteer Program: We offer an on-site 12-week program for teens ages 14 to 17 and in high school to gain experience working in either our cattery or our kennels. Registration for 2022 opens on November 17, 2021, and remains open until all available positions in the six sessions offered are full. If you’re interested in joining this program, make sure you’re on our website early on the launch date at humanebroward.com/volunteer/to secure your spot. All sessions for 2021 are currently full and we are no longer accepting names for the waitlist. All teens must first successfully complete the Teen Animal Care Volunteer Program prior to being considered for other positions within our shelter.
  3. Teen Club: Teen Club is offered in 3-month sessions for 13 to 17 year olds. The club meets monthly, and teens experience hands-on time with the animals, as well as participating in different activities, fundraisers and learning about different aspects of animal welfare. To learn more and to register go to https://humanebroward.com/education-programs-update/.
  4. Walk for the Animals Teen Council:In its inaugural year, we’re inviting teens ages 14 to 17 to be a big part of our annual Walk for the Animals. Our largest fundraiser takes place on March 5, 2022, and there’s a lot of planning and marketing to do along the way. The teens will meet monthly from September through February and will be tasked with different things at each meeting. It’s a good opportunity for teens that excel in leadership. Learn more by sending an inquiry to info@walk4theanimals.com, then view our website at Walk4theAnimals.com. You can register today, and start a Pack with family and friends.
  5. Shelter Crew: For teens who love to help with laundry, we’ve got a ton of it all the time! We offer several shifts daily where volunteers come in to help wash, dry and fold towels and other items. This will be a weekly shift, coming in at the same day and time each week for 3 hours. Attendance at a volunteer orientation is mandatory and criminal background check is required.

We love to keep teens involved in our shelter. The more education we can provide to them now, the better our world will be for animals in the future.

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Adult Volunteer Programs

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Adoption Ambassador

The Adoption Ambassador program is a foster opportunity where volunteers provide temporary care of an adult shelter dog, cat and sometimes rabbit in their home with the ultimate goal of finding them a forever home. This is done with the assistance of the shelter’s Adoption Ambassador Coordinators. Volunteers promote the pet at community events, through social media and by using other marketing tools. The pet will live with their Adoption Ambassador family until they are adopted.

Shift: As needed

Click here to learn more
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Animal Assisted Therapy

Volunteers can share their special pet’s companionship when together they visit residential care facilities, nursing homes, hospitals, libraries, schools, virtually, and/or other special places.  The HSBC must certify their pet before being accepted into the program.

Shift: As needed.

Click here to learn more
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Animal Care – Kennel or Cattery

This important position assists the staff in maintaining the general welfare (feeding and cleaning) of the animals to ensure they remain healthy while they’re at our shelter.

Shift: Once a week commitment is required on the same day and time every week. Animal care positions are available seven days per week.

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Animal Photographer

Take high quality photographs of the shelter animals for the website.

Shift: Once a week commitment is required on the same day and time each week. Photography shift runs Monday through Friday from 1:30pm-3:30pm.

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Animal Photographer Assistant

Assist the Animal Photographer in capturing the perfect photo to highlight the animals online on our website.

Shift: Once a week commitment is required on the same day and time each week. Photography shift runs Monday through Friday from 1:30pm-3:30pm.

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Bathers

Our bathers wash the dogs prior to going into surgery, then they bathe some of the dogs in the kennels. We want to make sure they stay fresh and happy while they’re with us.

Shift: Once a week commitment is required on the same day and time each week. Bathers are here seven days a week from 9:00am through 12:00pm.

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Behavior Helpline
Call-back Volunteer

Volunteers with experience in positive reinforcement training and animal behavior provide help and education to people calling the Behavior Helpline seeking guidance for their pet’s problematic behavior.

Shift: Shifts vary and calls are made from home.

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Cat PAL Petting, Attention & Love

Volunteers are trained to help meet the emotional and social needs of the cats in our shelter by providing interaction with them in each of our five community cat rooms.

Shift: Once a week commitment is required on the same day and time each week. Cat PAL positions are available seven days per week.

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Cats In Progress

Volunteers with knowledge of feline behavior work one-on-one with select cats, evaluating their behavior and documenting their characteristics and traits to build their profile.

Shift: Once a week commitment is required on the same day and time every week. Cats in Progress operates Monday through Friday from 9:00am-11:00am.

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Clinic

Volunteers are trained to sanitize surgical instruments and to put surgical packs together, following very detailed specifications. Volunteers also assist post-surgery. Some experience in the medical field is mandatory.

Shift: Once a week commitment is required on the same day and time every week. The clinic operates seven days a week.

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Customer Service: Go Home Assistant

The Go-Home assistant is trained to complete the adoption paperwork with the new adopter. They will also retrieve the adopted pet once the paperwork is complete. They must be able to walk and control dogs of all sizes with the majority being 70+ pounds. They will also be handling cats and other small animals.

Shift: Once a week commitment is required on the same day and time each week. Customer Service positions are available seven days per week.

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Customer Service: Phones

Volunteers assist the adoption team by answering a busy phone line and directing calls from the public. They may also be asked to assist in greeting and directing patrons.

Shift: Once a week commitment is required on the same day and time each week. Customer Service positions are available seven days per week.

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Dog PAL Petting, Attention & Love

Volunteers are trained to help meet the emotional and social needs of the dogs in our shelter by providing one-on-one interaction with the dog in their kennel. Volunteers record any behaviors observed after each session. This is a very physically demanding position.

Shift: Once a week commitment is required on the same day and time each week. Dog PAL positions are available seven days per week.

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Dog Walker

Qualified volunteers provide exercise and mental stimulation for the dogs by taking them for a walk outside on a designated route on the shelter grounds. Personal experience with different dog breeds is required and the ability to control dogs of all sizes, including 70+ pound dogs, is mandatory.

Shift: Once a week commitment is required on the same day and time each week. Dog walking positions are available seven days per week.

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Education Outreach

Education volunteers are needed to do presentations, teaching children and adults about the responsibilities of caring for a pet. Some of the topics covered are pet safety, pet overpopulation, adoptions and general shelter presentations.

Education positions are sometimes shelter based, and sometimes out in the community or at schools or events. A monthly calendar of events is sent out to all Education volunteers. There are some opportunities for the volunteer to bring their own dog after it has passed the Education Dog evaluation.

Shift: As needed

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Foster Care

Volunteers provide temporary care for puppies and kittens, or special-needs animals up in their home. An initial supply of pet food and other necessary items are provided by the Humane Society of Broward County.

Shift: Not applicable

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Greeters

Greeters are the first point of contact for patrons visiting our shelter. This important position is located in our lobby and is key in directing visiting patrons to the area they’ve requested. Greeter’s also provide answers to general questions about adopting and other shelter related inquiries.

Shift: Once a week commitment is required on the same day and time each week. Greeter positions are available seven days per week.

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Security

Retired or current law enforcement personnel generously donate their time to ensure the safety and security of the shelter.

Shift: Once a week commitment is required on the same day and time each week. Security positions are available seven days per week.

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Shelter Guide

Volunteers provide guidance and basic information to patrons in the kennel & cattery areas regarding responsible adoptions of available animals that suit their lifestyle. Shelter Guides are armed with a tablet to help locate some of the adoptable animals and answer questions for patrons as they go through the kennel and cattery areas.

Shift: Once a week commitment is required on the same day and time every week. Shelter Guide positions are available seven days per week.

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Pet Boutique

This people-oriented position helps patrons visiting and purchasing from our in-house Pet Boutique by ringing up sales, helping people choose items for themselves and their pets, restocking inventory and interacting with our patrons.

Shift: Once a week commitment is required on the same day and time each week. Pet Boutique positions are available seven days per week.

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Pups in Progress

Volunteers with knowledge of dogs, work one-on-one with select dogs evaluating and documenting different behaviors such as walking on the leash, basic commands and more. They input their findings into the dog’s profile so those interested in adopting will have basic information about the dog. These volunteers must be able to walk and control dogs 70+ pounds.

Shift: Once a week commitment is required on the same day and time each week. Pups in Progress positions are available Monday through Friday from 9:00am to 11:00am.

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Shelter Crew

The Shelter Crew volunteers lend a hand in keeping up with washing, drying and folding our laundry, keeping the kennel and cage glass clean and other general maintenance jobs around the shelter as assigned.

Shift: Once a week commitment is required on the same day and time each week. Shelter Crew positions are available seven days per week.

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Vaccine Clinic Greeter

The Vaccine Clinic Greeter welcomes clients and their pets who are visiting the shelter to receive annual vaccinations. The Greeter goes over available packages with the patrons, and lets them know when the clinic is ready to see them.

Shift: Once a week commitment is required on the same day and time each week. Vaccine Clinic Greeter positions are available Monday through Friday.

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The Humane Society of Broward County is proud to be a Purina Shelter Champions Partner.


The Humane Society of Broward County: Advocating for and improving the lives of animals by providing adoptions, community services, and education.

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